Privacy Policy for AI Service Engine

Last Updated: March 18, 2026

Thank you for visiting AI Service Engine ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://aiserviceengine.com (the "Website") and our AI voice agent, automation, and tooling services (the "Services").

By accessing or using the Website or Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website or Services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name and Contact Information: We collect your name, email address, phone number, and business name to communicate with you, provide our Services, and manage your account.
Payment Information: We collect payment details to process invoices securely. We do not store your payment information on our servers. Payments are processed by trusted third-party payment processors (Stripe).
Call Data: When you use our AI voice agent services, we may process call recordings, transcripts, and call metadata to deliver, improve, and troubleshoot the Services. Call data belongs to you and is processed on your behalf.
Business Information: We may collect information about your business operations, workflows, and systems as needed to deliver custom automation and AI tooling solutions.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance your experience, analyze trends, and improve our Services.

2. Purpose of Data Collection

We collect and use your data to:
- Deliver and maintain our AI voice agent, automation, and tooling Services
- Process payments and manage billing
- Communicate with you about your account, projects, and support requests
- Improve and optimize our Services
- Comply with legal obligations

3. Data Sharing

We do not sell, trade, or rent your personal information to others. We may share your data with:
- Payment processors (Stripe) to process transactions
- Cloud infrastructure providers (Supabase, Vercel) to host and deliver the Services
- AI and telephony providers as required to operate voice agent services on your behalf
All third-party providers are bound by their own privacy policies and data processing agreements.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Services. Call recordings and transcripts are retained according to the terms of your service agreement. You may request deletion of your data at any time.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

6. Children's Privacy

AI Service Engine is not intended for children under the age of 18. We do not knowingly collect personal information from children.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and we may notify you via email about significant changes.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: chase@aiserviceengine.com

By using AI Service Engine, you consent to the terms of this Privacy Policy.